Shipping Policy
At Valentina Rings, we are committed to delivering your jewelry as quickly and smoothly as possible. Please review our shipping process below:
Custom Jewelry Production
All custom jewelry pieces are handcrafted with care and typically require 2–3 business weeks for manufacturing. Once your piece is ready, we will contact you for final confirmation before dispatch.
Shipping & Delivery Timeline
After shipment, orders generally arrive within 10–15 business days. Please note that delivery times may vary due to external factors such as weather conditions or logistics delays.
Free Shipping
We are pleased to offer free delivery on all orders. However, customers are responsible for any custom duties, taxes, or import charges imposed by their local authorities.
Address & Delivery Responsibility
- We do not ship to PO Box addresses.
- If a customer modifies the delivery address directly with the shipping carrier after dispatch, any resulting delays or issues will be the customer’s responsibility.
Product Modifications
If you request changes to your order before it has been shipped, the production timeline will restart from the beginning.
Delivery Assurance
While we prioritize urgent processing and strive for timely delivery, delays caused by shipping carriers are beyond our control. We appreciate your understanding in such situations.
Order Tracking & Support
For tracking updates or assistance, please contact our customer support team at:
Email: sparkeradiamond@gmail.com
